FAQ

Frequently Asked Questions


What are visiting hours?

Visiting hours are 8 am to 8 pm. Exceptions to the visitor policy are made on a case-by-case basis by the Hospice Manager and the Medical Director.

Can we bring food from home for our loved one?

Yes, we encourage patients’ loved ones and caregivers to bring food from home that brings them comfort and joy.

How many visitors are allowed?

Currently, there is no limit on the number of visitors throughout the day, from 8 am to 8 pm. Exceptions to the policy must be made and approved by the Hospice Manager or Medical Director.

Can we bring a family pet to visit?

Yes, please inform the nursing staff during the day of this planned visitor. It is the expectation that family and caregivers take full responsibility for the supervision and care of a pet in the facility. If issues arise with a pet, such as aggressive behavior or incontinence, Aroostook House of Comfort staff reserve the right to ask the animal to be removed from the facility.

Do we have to bring medication from home?

Aroostook House of Comfort generally provides all necessary medications for all patients. However, we may ask the family to bring medicines from home in certain situations. The nursing staff will coordinate with families and caregivers regarding each patient's individual needs.

Can a caregiver stay overnight?

The visiting hours currently are 8 am to 8 pm. A caregiver may remain in the facility beyond this timeframe on a case-by-case basis with approval from the Hospice Manager or Medical Director.

Do we accept memorial donations?

Yes, we offer a variety of giving opportunities for community members who wish to support the Aroostook House of Comfort.

What should we bring from home for our loved one?

Families and caregivers are encouraged to bring items from home that will comfort a patient, i.e., clothing, blankets, photos, hygiene products, and music. If there are any safety or other concerns, the nursing staff will address them. The mission of the Aroostook House of Comfort is to provide a homelike, peaceful setting for one’s journey through hospice.

Is our own spiritual counsel allowed to visit?

Yes, we welcome all patients, families, and caregivers to invite their clergy or spiritual counsel to support them during their time at the Aroostook House of Comfort.

Is smoking allowed on the premises?

Smoking is prohibited in all areas of the Aroostook House of Comfort property, both indoor and outdoor.

When are mealtimes?

There are no set mealtimes. Instead, meals are driven by a patient’s personal needs and requests at any time of the day or evening.

HOSPICE CARE

Compassion & Guidance


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Accommodations

The Aroostook House of Comfort provides peace and tranquility in a home-like setting. Amenities include a private patient suite, access to a living room, kitchen, playroom, chapel, outdoor seating, gardens, and gazebo.

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Care Team

Northern Light Home Care & Hospice, a local Medicare-certified agency, provides hands-on hospice care. Together with the Aroostook House of Comfort, we offer compassionate support to individuals and loved ones.

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Our Foundation

The Aroostook Hospice Foundation is a nonprofit 501(c)(3) organization. Their mission is to raise awareness of hospice care, secure charitable care funds, and ensure the long-term existence of the Aroostook House of Comfort.

TESTIMONIALS

What People Say About Us


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“From the moment the Aroostook House of Comfort hospice team got involved, we felt such a load lifted from our shoulders. So many people were involved in so many helpful ways. Her medications, personal care, and pain control. All the things that we could not adequately do anymore. She now had qualified, competent, caring, and gifted people to care for her. We are still so moved and touched by the kindness and compassion of everyone involved.”


Lillian Goughan

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“My father lived at the Aroostook House of Comfort for thirteen days before he passed. Dad and the family were welcomed on arrival. Dr. Jones was there to greet Dad and meet with the family. My father was treated every day with kindness and compassion. Our family felt welcome, and we were there daily. This is the most wonderful place, and we are so blessed to have it in our area.”


Ruthann Weeks

Support the Aroostook House of Comfort

Your gift helps provide inpatient hospice care to the people of Aroostook County.

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